Laurie Brown

Laurie Brown,CSP, has over three decades of experience as a trainer, coach, and speaker, helping her audience improve their presentation, communication, and customer service skills. In that
time, she has earned a reputation as a highly engaging, fun, and effective professional whose work gets results for her clients. In recognition of her expertise, she was named one of the Top 30 Global Communication Gurus for two consecutive years, a distinction that highlights her influence and impact in the field of communication.

A key asset that Laurie brings to her work is her range and depth of experience. She has an international clientele, having worked on four continents and in numerous countries, including the UK, Panama, Japan, Mexico, Germany, Spain, Australia, Thailand, and
Bahrain, as well as throughout the United States and Canada.

Laurie has worked with culturally diverse audiences at all corporate levels and with a wide range of clients, including Fortune 500 companies, technology and manufacturing companies, professional services, law firms, government agencies, and small family-owned businesses. Her
clients include Joybird, Accenture, SalesForce, KPMG, Manatee County, Newfold, BAM, Google, Ford Motor Company, and NYCHA, among many others.

Laurie is passionate about providing engaging training and coaching that makes a difference. She is the author of The Greet Your Customer Manual, The Teleprompter Manual, and Brand-Aid.