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NSA Member
NSA Designations
Professional Bio
Stacy Sherman is an award-winning international Certified Speaking Professional (CSP) who has delivered more than 100 standing ovation keynotes and workshops and co-authored best-selling books.
She developed a proprietary framework that enables leaders and teams to enhance revenue and brand reputation. Her proven methodology is based on her MBA degree and 25 years of leadership in sales, marketing, employee, and customer experience across diverse industries, including Verizon, AT&T, Schindler Elevator Corporation, Wilton Brands, Martha Stewart Crafts, and LiveOps, generating $2.4 billion in savings and hundreds of millions in revenue.
Stacy has earned widespread recognition for her award-winning "Doing CX Right" podcast, ranked in the top 2% globally with over 200 episodes, as well as her courses on LinkedIn Learning, which have garnered hundreds of 5-star reviews.
A multi-year Global CX Guru awardee and 2026 ICMI Hall of Fame inductee, Stacy's insights have been featured in Forbes, Psychology Today, Yahoo News, and other leading publications.
She developed a proprietary framework that enables leaders and teams to enhance revenue and brand reputation. Her proven methodology is based on her MBA degree and 25 years of leadership in sales, marketing, employee, and customer experience across diverse industries, including Verizon, AT&T, Schindler Elevator Corporation, Wilton Brands, Martha Stewart Crafts, and LiveOps, generating $2.4 billion in savings and hundreds of millions in revenue.
Stacy has earned widespread recognition for her award-winning "Doing CX Right" podcast, ranked in the top 2% globally with over 200 episodes, as well as her courses on LinkedIn Learning, which have garnered hundreds of 5-star reviews.
A multi-year Global CX Guru awardee and 2026 ICMI Hall of Fame inductee, Stacy's insights have been featured in Forbes, Psychology Today, Yahoo News, and other leading publications.
NSA Member
NSA Designations
CSP
CSP Class Year
2026
Other Designations
Masters in Business Administration (MBA)
Expertise
AI, Business, Corporate Culture, Customer Service, Leadership & Achievement, Moderator/Facilitator, Technology, Women in Leadership
TikTok
YouTube