David Avrin

One of the most in-demand and charismatic Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow has shared his content-rich, very entertaining and actionable presentations with enthusiastic audiences and organizations across North America and in 30+ countries around the world.

David's research and business insights have been featured on thousands of media outlets around the world. He is also the author of seven books published in multiple languages including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave and How to Win Them Back, and his newest book: Ridiculously Easy to Do Business With: A practical guide to giving customers what they want—when and how they want it.